General Administration Directorate (Palestine)

The General Administration Directorate (Arabic: ادارة النظام العام idārat an-niẓām al-‘ām) is a Palestinian government agency subordinate to the Ministry of Interior. It is responsible for public administration and related services, such as issuing identification and vital statistics as well as public and governmental record-keeping and census and state planning affairs. The directorate operates several public service offices throughout the country, the primary governmental point of contact for citizens concerning routine non-emergency matters. It is also the main liaison between municipal governments and the national government.

Structure
The directorate's responsibilities are divided between offices, each headed by a superintendent:


 * Public Archives Office: Responsible for organising and storing all pertinent government paperwork and related public documents.
 * Public Identification Office: Issues government photo identification and maintains the digital public database, which is linked up with the police computer system used by the Palestine National Police and other state security agencies.
 * Vital Statistics Office: Responsible for issuing certificates of birth or death, as well as recording and compiling primary source data.
 * Administrative Liaison Office: Responsible for coordinating policy and process with the administrative branches of other ministries of the national government.
 * Municipal Liaison Office: Responsible for coordinating with and maintaining the Palestinian government's unilateral jurisdiction over municipal governments which have devolved authority.
 * Public Service Office: Responsible for coordinating public services between the municipal and republican jurisdictional levels of government.

The first four offices are almost always located in the same building; for example, citizens seeking to order birth certificates from the Vital Statistics Office, photo identification from the Public Identification Office, and copies of public records from the Public Archives Office would have only to attend at a single address.